At Al Sanad Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

Who We Are

Al Sanad Academy is an internationally accredited provider of ABA and behavioral sciences courses, recognized by QABA® and IBAO® boards. We deliver exceptional services to specialists, practitioners, and families while providing accessible, high-quality education in Applied Behaviour Analysis (ABA).

1. Information We Collect

We collect information in various ways, including:

• Personal Information: When you register for our courses, subscribe to our newsletters, or contact us for inquiries, we may collect personal data such as your name, email address, phone number, and other contact details.
• Usage Data: We may collect information about how you use our website, such as IP addresses, browser types, pages visited, and the time spent on those pages.
• Payment Information: For course enrollments, we collect payment information (such as credit card details) to process transactions securely.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To manage your course registrations, send course materials, and deliver educational content.
• Customer Support: To respond to inquiries, provide consultation, and offer support for our users.
• Payments and Billing: To process payments for courses, consultations, and services.
• Marketing and Communication: To send you updates about new courses, promotions, or important notices. You can opt-out of these communications at any time.
• Improving Our Services: To analyze usage data and website performance, helping us enhance the user experience.

3. Data Sharing and Disclosure

We do not sell, trade, or share your personal data with third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are bound by confidentiality agreements and can only use your data as instructed by us.
• Legal Requirements: If required by law or to protect our rights, we may disclose your information to legal authorities or in compliance with legal processes.

4. Data Security

We take the security of your personal information seriously. Our website uses encryption (such as SSL) to protect your data during transmission. We also have strict internal procedures to prevent unauthorized access to your personal data.

However, no method of transmission over the Internet is 100% secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Delete your personal information (subject to legal and operational requirements).
• Withdraw consent for us to use your personal data at any time.

To exercise these rights, please contact us at info@alsanadacademy.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may limit some functionality of the website.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page, and the updated policy will be effective immediately.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Al Sanad Academy
Phone: +971-0551012465
Email: info@alsanadacademy.com
Business Hours: Mon-Fri, 08:00-19:00